[//]: # (werk v2) # Servicenow: Support for update of incidents and cases key | value ---------- | --- date | 2024-07-08T10:49:12+00:00 version | 2.4.0b1 class | feature edition | cee component | notifications level | 1 compatible | yes The notification plugin for Servicenow is now able to update incidents and cases, so if e.g. a state change from OK to WARN created a ticket, a later state change from WARN to CRIT will update the incident or case.