ID: 10987 Title: HW/SW Inventory Service: Fix "State when inventory fails" Component: HW/SW Inventory Level: 1 Class: Bug fix Version: 1.7.0i1 The state of the HW/SW Inventory service can be determined by {{State when inventory fails}} in the ruleset {{Do hardware/software Inventory}}. This state was overwritten by the following error cases: <ul> <li>Empty output, default CRIT</li> <li>Connection, default CRIT</li> <li>Timeout, default CRIT</li> <li>Exception, default UNKNOWN</li> </ul> This behaviour was introduced with 1.5.0 and and has been fixed now: The HW/SW Inventory service state won't be overwritten any more.