ID: 11343
Title: ServiceNow: Make rule more flexible
Component: Notifications
Level: 1
Class: New feature
Version: 1.7.0i1
The enterprise notification plugin "ServiceNow" has a new rule option for
setting the incident state in case of an incoming recovery.
Furthermore all rules for changing the incident state can be configured by using an
Integer as state. This can be useful in case the default mapping was changed by the user
in ServiceNow and does not fit anymore the mapping definied in checkmk.