[checkmk-commits] Check_MK Git: check_mk: Added multisite plugin that can be used to open tickets

Module: check_mk Branch: master Commit: 29eab0d2d1812f0da18364912d1fd5825cdf73f2 URL: http://git.mathias-kettner.de/git/?p=check_mk.git;a=commit;h=29eab0d2d1812f… Author: Bastian Kuhn &lt;bk(a)mathias-kettner.de&gt; Date: Fri Apr 24 10:03:55 2015 +0200 Added multisite plugin that can be used to open tickets --- doc/treasures/webapps/open_ticket.py | 34 ++++++++++++++++++++++++++++++++++ 1 file changed, 34 insertions(+) diff --git a/doc/treasures/webapps/open_ticket.py b/doc/treasures/webapps/open_ticket.py new file mode 100644 index 0000000..d10907f --- /dev/null +++ b/doc/treasures/webapps/open_ticket.py @@ -0,0 +1,34 @@ +#!/usr/bin/python + +# Custom command for creating support tickets + +config.declare_permission("action.sap_openticket", + _("Open Support Ticket"), + _("Open a support ticket for this host/service"), + [ "user", "admin" ]) + +def command_open_ticket(cmdtag, spec, row): + if html.var("_sap_openticket"): + comment = u"OPENTICKET:" + html.var_utf8("_sap_ticket_comment") + broadcast = 0 + forced = 2 + command = "SEND_CUSTOM_%s_NOTIFICATION;%s;%s;%s;%s" % \ + ( cmdtag, spec, broadcast + forced, config.user_id, lqencode(comment)) + title = _("<b>open a support ticket</b> regarding") + return command, title + + +multisite_commands.append({ + "tables" : [ "host", "service" ], + "permission" : "action.sap_openticket", + "title" : _("Open support ticket"), + "render" : lambda: \ + html.write(_('Comment') + ": ") == \ + html.text_input("_sap_ticket_comment", "", size=50, submit="_sap_openticket") == \ + html.write(" &nbsp; ") == \ + html.button("_sap_openticket", _('Open Ticket')), + "action" : command_open_ticket, + "group" : _("SAP Ticket"), +}) + +